We offer you the option of picking up the ordered goods from our headquarters (Nikolausstraße 22, 52457 Aldenhoven-Schleiden) during our opening hours, provided the ordered goods are in stock. We will inform you in advance by email as soon as the goods are ready to pick up.
Standard shipping: Within Germany, shipping is free from a purchase value of € 50,– (excludes some bulky freight shipments - more under bulky freight). Shipping costs are automatically calculated and displayed in the shopping cart. We ship our goods up to a maximum weight of 31.5 kg with DHL. Parcels that exceed the maximum weight of 31.5kg must be sent by a forwarding agency (more information under forwarding agency). The shipping time is also based on DHL and is currently 2-4 days. We ship from Monday - Saturday.
Bulky freight: For shipments that have to be sent as bulky freight, we charge a bulky freight surcharge of € 21,– within Germany. Bulky freight are marked.
Forwarding agency: All shipments above a maximum weight of 31.5kg are sent by forwarding agency. For shipments by forwarding agency, we will contact you in advance. The shipping time depends on the forwarder and is communicated in advance by e-mail or telephone. Please note that delivery is curbside free.
Terms of payment for Germany:
Cash payment: You can pick up the ordered goods from our headquarters during our opening hours and pay in cash or by card. Please select the shipping method self pickup.
Money order: The invoice amount will be transferred to us in advance. You will receive our bank details by order confirmation. As soon as we have received the money, the available goods will be shipped immediately.
PayPal: You can either complete your purchase directly via the PayPal button or select PayPal as payment method in the further ordering process. You will be automatically redirected to Paypal and asked to log in with your account. After you have successfully registered, you must confirm the invoice amount and your order will be completed. Payments with PayPal are also possible without a PayPal account. PayPal will then debit the amount from your account by direct debit.
Klarna direct debit: After completing your order, you will be forwarded to the payment service provider Sofort GmbH (A Klarna Group Company). Klarna will then collect the transfer amount from your account on behalf of the customer.
Online bank transfer (Klarna): After the order has been completed, you will be forwarded to the payment service provider Sofort GmbH (A Klarna Group Company) in order to carry out a transfer using the PIN/TAN procedure via online banking. Compared to the classic bank transfer, you have the advantage that the payment process with Klarna is directly linked to the order and all payment data from the online shop are automatically transferred - error-free. We receive a real-time transaction confirmation and can therefore process and ship your order faster.
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
The payment methods are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. Further information and Klarnas user terms for Germany you can find here and for Austria here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement for Germany/ Austria.
| Shipping countries | Shipping costs | Max. additional shipping time | Payment methods |
|---|---|---|---|
| Andorra | Standard shipping¹ | 3-5 business days² | Money order, PayPal |
| United Arab Emirates | Standard shipping¹ | 8-12 business days² | Money order, PayPal |
| Afghanistan | Standard shipping¹ | 15-19 business days² | Money order, PayPal |
| Antigua and Barbuda | Standard shipping¹ | 14-19 business days² | Money order, PayPal |
| Anguilla | Standard shipping¹ | 14-19 business days² | Money order, PayPal |
| Albania | Standard shipping¹ | 16 business days² | Money order, PayPal |
| Armenia | Standard shipping¹ | 12-15 business days² | Money order, PayPal |
| Angola | Standard shipping¹ | 10-16 business days² | Money order, PayPal |
| Argentina | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Austria | Standard shipping¹ | 2 business days² | Money order, PayPal |
| Australia | Standard shipping¹ | 40+ business days² | Money order, PayPal |
| Aruba | Standard shipping¹ | 6-9 business days² | Money order, PayPal |
| Azerbaijan | Standard shipping¹ | 10 business days² | Money order, PayPal |
| Bosnia and Herzegovina | Standard shipping¹ | 12 business days² | Money order, PayPal |
| Barbados | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Bangladesh | Standard shipping¹ | 15-19 business days² | Money order, PayPal |
| Belgium | Standard shipping¹ | 0 business days² | Cash, Money order, PayPal |
| Burkina Faso | Standard shipping¹ | 12-16 business days² | Money order, PayPal |
| Bulgaria | Standard shipping¹ | 4-5 business days² | Money order, PayPal |
| Bahrain | Standard shipping¹ | 8-12 business days² | Money order, PayPal |
| Burundi | Standard shipping¹ | 12-16 business days² | Money order, PayPal |
| Benin | Standard shipping¹ | 15-19 business days² | Money order, PayPal |
| Bermuda | Standard shipping¹ | 10-16 business days² | Money order, PayPal |
| Brunei Darussalam | Standard shipping¹ | 8-12 business days² | Money order, PayPal |
| Bolivia (Plurinational State of) | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Bonaire, Sint Eustatius and Saba | Standard shipping¹ | 6-9 business days² | Money order, PayPal |
| Brazil | Standard shipping¹ | 15-18 business days² | Money order, PayPal |
| Bahamas | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Bhutan | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Botswana | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Belarus | Standard shipping¹ | 9 business days² | Money order, PayPal |
| Belize | Standard shipping¹ | 13-19 business days² | Money order, PayPal |
| Canada | Standard shipping¹ | 10 business days² | Money order, PayPal |
| Congo (the Democratic Republic of the) | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Central African Republic | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Switzerland | Standard shipping¹ | 4 business days² | Money order, PayPal |
| Cote d'Ivoire | Standard shipping¹ | 8-12 business days² | Money order, PayPal |
| Chile | Standard shipping¹ | 11-13 business days² | Money order, PayPal |
| Cameroon | Standard shipping¹ | 12-16 business days² | Money order, PayPal |
| China | Standard shipping¹ | 12-14 business days² | Money order, PayPal |
| Colombia | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Costa Rica | Standard shipping¹ | 8-12 business days² | Money order, PayPal |
| Cuba | Standard shipping¹ | 12-15 business days² | Money order, PayPal |
| Cabo Verde | Standard shipping¹ | 15-19 business days² | Money order, PayPal |
| Curaçao | Standard shipping¹ | 6-9 business days² | Money order, PayPal |
| Cyprus | Standard shipping¹ | 9-11 business days² | Money order, PayPal |
| Czech Republic | Standard shipping¹ | 2-3 business days² | Money order, PayPal |
| Djibouti | Standard shipping¹ | 10-16 business days² | Money order, PayPal |
| Denmark | Standard shipping¹ | 2-3 business days² | Money order, PayPal |
| Dominica | Standard shipping¹ | 14-16 business days² | Money order, PayPal |
| Dominican Republic | Standard shipping¹ | 15 business days² | Money order, PayPal |
| Algeria | Standard shipping¹ | 15 business days² | Money order, PayPal |
| Ecuador | Standard shipping¹ | 15 business days² | Money order, PayPal |
| Estonia | Standard shipping¹ | 3-4 business days² | Money order, PayPal |
| Egypt | Standard shipping¹ | 8-12 business days² | Money order, PayPal |
| Eritrea | Standard shipping¹ | 8-12 business days² | Money order, PayPal |
| Spain | Standard shipping¹ | 4-5 business days² | Money order, PayPal |
| Ethiopia | Standard shipping¹ | 8-12 business days² | Money order, PayPal |
| Finland | Standard shipping¹ | 4 business days² | Money order, PayPal |
| Fiji | Standard shipping¹ | 30+ business days² | Money order, PayPal |
| Falkland Islands (Malvinas) | Standard shipping¹ | 10-15 business days² | Money order, PayPal |
| Micronesia (Federated States of) | Standard shipping¹ | 30+ business days² | Money order, PayPal |
| Faroe Islands | Standard shipping¹ | 5-7 business days² | Money order, PayPal |
| France | Standard shipping¹ | 3 business days² | Money order, PayPal |
| Gabon | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| United Kingdom | Standard shipping¹ | 2-3 business days² | Money order, PayPal |
| Grenada | Standard shipping¹ | 15-19 business days² | Money order, PayPal |
| Georgia | Standard shipping¹ | 10-12 business days² | Money order, PayPal |
| French Guiana | Standard shipping¹ | 30+ business days² | Money order, PayPal |
| Ghana | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Greenland | Standard shipping¹ | 5-7 business days² | Money order, PayPal |
| Gambia | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Guinea | Standard shipping¹ | 11-15 business days² | Money order, PayPal |
| Guadeloupe | Standard shipping¹ | 30+ business days² | Money order, PayPal |
| Equatorial Guinea | Standard shipping¹ | 15-19 business days² | Money order, PayPal |
| Greece | Standard shipping¹ | 7-9 business days² | Money order, PayPal |
| Guatemala | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Guinea-Bissau | Standard shipping¹ | 12-16 business days² | Money order, PayPal |
| Guyana | Standard shipping¹ | 15-19 business days² | Money order, PayPal |
| Hong Kong | Standard shipping¹ | 13 business days² | Money order, PayPal |
| Honduras | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Croatia | Standard shipping¹ | 2-3 business days² | Money order, PayPal |
| Haiti | Standard shipping¹ | 12-14 business days² | Money order, PayPal |
| Hungary | Standard shipping¹ | 3 business days² | Money order, PayPal |
| Indonesia | Standard shipping¹ | 12-15 business days² | Money order, PayPal |
| Ireland | Standard shipping¹ | 3-4 business days² | Money order, PayPal |
| Israel | Standard shipping¹ | 16-22 business days² | Money order, PayPal |
| India | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| British Indian Ocean Territory | Standard shipping¹ | 3-5 business days² | Money order, PayPal |
| Iraq | Standard shipping¹ | 15-19 business days² | Money order, PayPal |
| Iran (Islamic Republic of) | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Iceland | Standard shipping¹ | 14-16 business days² | Money order, PayPal |
| Italy | Standard shipping¹ | 3 business days² | Money order, PayPal |
| Jamaica | Standard shipping¹ | 12-14 business days² | Money order, PayPal |
| Jordan | Standard shipping¹ | 8-12 business days² | Money order, PayPal |
| Japan | Standard shipping¹ | 8 business days² | Money order, PayPal |
| Kenya | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Kyrgyzstan | Standard shipping¹ | 15-19 business days² | Money order, PayPal |
| Cambodia | Standard shipping¹ | 13 business days² | Money order, PayPal |
| Kiribati | Standard shipping¹ | 30+ business days² | Money order, PayPal |
| Comoros | Standard shipping¹ | 12-16 business days² | Money order, PayPal |
| Korea, Democratic People's Republic of | Standard shipping¹ | 15-19 business days² | Money order, PayPal |
| Korea, Republic of | Standard shipping¹ | 10-12 business days² | Money order, PayPal |
| Kuwait | Standard shipping¹ | 8-12 business days² | Money order, PayPal |
| Cayman Islands | Standard shipping¹ | 14-19 business days² | Money order, PayPal |
| Kazakhstan | Standard shipping¹ | 10-17 business days² | Money order, PayPal |
| Lao People's Democratic Republic | Standard shipping¹ | 15-19 business days² | Money order, PayPal |
| Lebanon | Standard shipping¹ | 8-12 business days² | Money order, PayPal |
| Liechtenstein | Standard shipping¹ | 4-5 business days² | Money order, PayPal |
| Sri Lanka | Standard shipping¹ | 8-12 business days² | Money order, PayPal |
| Liberia | Standard shipping¹ | 12-16 business days² | Money order, PayPal |
| Lesotho | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Lithuania | Standard shipping¹ | 3-4 business days² | Money order, PayPal |
| Luxembourg | Standard shipping¹ | 2-3 business days² | Cash, Money order, PayPal |
| Latvia | Standard shipping¹ | 3-4 business days² | Money order, PayPal |
| Libyan Arab Jamahiriya | Standard shipping¹ | 12-16 business days² | Money order, PayPal |
| Morocco | Standard shipping¹ | 8-12 business days² | Money order, PayPal |
| Monaco | Standard shipping¹ | 3-4 business days² | Money order, PayPal |
| Moldova (the Republic of) | Standard shipping¹ | 10-12 business days² | Money order, PayPal |
| Montenegro | Standard shipping¹ | 7-10 business days² | Money order, PayPal |
| Madagascar | Standard shipping¹ | 12-16 business days² | Money order, PayPal |
| Marshall Islands | Standard shipping¹ | 30+ business days² | Money order, PayPal |
| Macedonia (the former Yugoslav Republic of) | Standard shipping¹ | 7-15 business days² | Money order, PayPal |
| Mali | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Myanmar | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Mongolia | Standard shipping¹ | 12-19 business days² | Money order, PayPal |
| Macao | Standard shipping¹ | 11 business days² | Money order, PayPal |
| Martinique | Standard shipping¹ | 10-15 business days² | Money order, PayPal |
| Mauritania | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Montserrat | Standard shipping¹ | 14-19 business days² | Money order, PayPal |
| Malta | Standard shipping¹ | 4-6 business days² | Money order, PayPal |
| Mauritius | Standard shipping¹ | 10 business days² | Money order, PayPal |
| Maldives | Standard shipping¹ | 12-16 business days² | Money order, PayPal |
| Malawi | Standard shipping¹ | 12-16 business days² | Money order, PayPal |
| Mexico | Standard shipping¹ | 11-16 business days² | Money order, PayPal |
| Malaysia | Standard shipping¹ | 8-12 business days² | Money order, PayPal |
| Mozambique | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Namibia | Standard shipping¹ | 10-12 business days² | Money order, PayPal |
| New Caledonia | Standard shipping¹ | 10-15 business days² | Money order, PayPal |
| Niger | Standard shipping¹ | 12-15 business days² | Money order, PayPal |
| Nigeria | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Nicaragua | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Netherlands | Standard shipping¹ | 2 business days² | Cash, Money order, PayPal |
| Norway | Standard shipping¹ | 7-8 business days² | Money order, PayPal |
| Nepal | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Nauru | Standard shipping¹ | 30+ business days² | Money order, PayPal |
| New Zealand | Standard shipping¹ | 50+ business days² | Money order, PayPal |
| Oman | Standard shipping¹ | 8-12 business days² | Money order, PayPal |
| Panama | Standard shipping¹ | 8-12 business days² | Money order, PayPal |
| Peru | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| French Polynesia | Standard shipping¹ | 30+ business days² | Money order, PayPal |
| Papua New Guinea | Standard shipping¹ | 12-15 business days² | Money order, PayPal |
| Philippines | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Pakistan | Standard shipping¹ | 11 business days² | Money order, PayPal |
| Poland | Standard shipping¹ | 2-3 business days² | Money order, PayPal |
| St. Pierre and Miquelon | Standard shipping¹ | 10-15 business days² | Money order, PayPal |
| Pitcairn | Standard shipping¹ | 30+ business days² | Money order, PayPal |
| Portugal | Standard shipping¹ | 4-5 business days² | Money order, PayPal |
| Palau | Standard shipping¹ | 10-12 business days² | Money order, PayPal |
| Paraguay | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Qatar | Standard shipping¹ | 8-12 business days² | Money order, PayPal |
| Réunion | Standard shipping¹ | 7-10 business days² | Money order, PayPal |
| Romania | Standard shipping¹ | 3-4 business days² | Money order, PayPal |
| Serbia | Standard shipping¹ | 7-10 business days² | Money order, PayPal |
| Russian Federation | Standard shipping¹ | 14+ business days² | Money order, PayPal |
| Rwanda | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Saudi Arabia | Standard shipping¹ | 11-20 business days² | Money order, PayPal |
| Solomon Islands | Standard shipping¹ | 30+ business days² | Money order, PayPal |
| Seychelles | Standard shipping¹ | 10-13 business days² | Money order, PayPal |
| Sudan | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Sweden | Standard shipping¹ | 3 business days² | Money order, PayPal |
| Singapore | Standard shipping¹ | 6-8 business days² | Money order, PayPal |
| Slovenia | Standard shipping¹ | 3 business days² | Money order, PayPal |
| Slovakia (Slovak Republic) | Standard shipping¹ | 3 business days² | Money order, PayPal |
| Sierra Leone | Standard shipping¹ | 11-15 business days² | Money order, PayPal |
| San Marino | Standard shipping¹ | 6-8 business days² | Money order, PayPal |
| Senegal | Standard shipping¹ | 12-15 business days² | Money order, PayPal |
| Somalia | Standard shipping¹ | - business days² | Money order, PayPal |
| Suriname | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| South Sudan | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Sao Tome and Principe | Standard shipping¹ | 13-15 business days² | Money order, PayPal |
| El Salvador | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Syrian Arab Republic | Standard shipping¹ | 12 business days² | Money order, PayPal |
| Swaziland | Standard shipping¹ | - business days² | Money order, PayPal |
| Turks and Caicos Islands | Standard shipping¹ | 14-19 business days² | Money order, PayPal |
| Chad | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| French Southern Territories | Standard shipping¹ | 50+ business days² | Money order, PayPal |
| Togo | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Thailand | Standard shipping¹ | 12 business days² | Money order, PayPal |
| Tajikistan | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Timor-Leste | Standard shipping¹ | 10-12 business days² | Money order, PayPal |
| Turkmenistan | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Tunisia | Standard shipping¹ | 8-12 business days² | Money order, PayPal |
| Tonga | Standard shipping¹ | 30+ business days² | Money order, PayPal |
| Turkey | Standard shipping¹ | 10-15 business days² | Money order, PayPal |
| Trinidad and Tobago | Standard shipping¹ | 12-14 business days² | Money order, PayPal |
| Tuvalu | Standard shipping¹ | 30+ business days² | Money order, PayPal |
| Taiwan | Standard shipping¹ | 8-12 business days² | Money order, PayPal |
| Tanzania, United Republic of | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Ukraine | Standard shipping¹ | 9-11 business days² | Money order, PayPal |
| Uganda | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| United States of America | Standard shipping¹ | 10-12 business days² | Money order, PayPal |
| Uruguay | Standard shipping¹ | 14 business days² | Money order, PayPal |
| Uzbekistan | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Vatican City State (Holy See) | Standard shipping¹ | 7-10 business days² | Money order, PayPal |
| Venezuela (Bolivarian Republic of) | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Virgin Islands (British) | Standard shipping¹ | 14-19 business days² | Money order, PayPal |
| Viet Nam | Standard shipping¹ | 10-14 business days² | Money order, PayPal |
| Vanuatu | Standard shipping¹ | 30+ business days² | Money order, PayPal |
| Wallis and Futuna Islands | Standard shipping¹ | 30+ business days² | Money order, PayPal |
| Samoa | Standard shipping¹ | 30+ business days² | Money order, PayPal |
| Yemen | Standard shipping¹ | 15-19 business days² | Money order, PayPal |
| Mayotte | Standard shipping¹ | 10-15 business days² | Money order, PayPal |
| South Africa | Standard shipping¹ | 9-13 business days² | Money order, PayPal |
| Zambia | Standard shipping¹ | 10-15 business days² | Money order, PayPal |
| Zimbabwe | Standard shipping¹ | 10-13 business days² | Money order, PayPal |